Morning All,

Further to this mornings post regarding the Ticketing system. The issue appears to be resolved however we are still pending final sign off from our supplier. Our staff are all accessing the system and are updating tickets.

Thank you for your patience whilst this was on going. We apologise for any inconvenience caused.

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Ean Underdown

Sorry but we are currently experiencing an issue with our ticketing system. For urgent issues, please call the helpdesk. We currently are unable to update / access existing cases

We will update further as soon as more information is made available by our supplier.

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Ean Underdown
Began at:

Affected components
  • Wessex IT
    • Phone System
    • Email
    • Website
    • Domain Name Billing System
    • Datto RMM (Pinotage)
  • Communications
    • Broadband
    • Leased Lines
    • Mobile (Vodafone)
    • Mobile (O2)
    • Cloud Voice & SIP Trunks
  • Cloud Services
    • Core Network
    • DNS
    • Microsoft 365
    • Email Firewall
    • DUO
    • Shared Hosting
    • Cloud Servers
    • Dedicated Servers