Data Centre Outage

We've had confirmation from our supplier that the issue is now resolved.

If you continue to experience issues, please get in contact via usual support methods. For urgent issues, our out of hours service is available by phone.

Thank you, Wessex IT

We've now confirmed that there are no outstanding alerts on our monitoring platform and that all core services are online and accessible.

Once we have final confirmation from our supplier, we'll send another update.

If you continue to experience any critical issues with your service following this, please get in touch with our out of hours team by phone.

Thank you, Wessex IT

We're beginning to see restoration of connectivity to the Datacentre now, and our team is checking over our monitoring platform to confirm no outstanding problems.

A further update will follow within the hour.

Thank you, Wessex IT

Our provider is continuing to investigate the issue, and have confirmed they're still seeing customers affected by this outage.

We have experienced an unexpected outage at our Data Centre.

We're currently investigating to confirm the scope of affected products and services. Further updates will follow as soon as we have details.