Data Centre Core Network Firmware Upgrades

1 day and 12 hours
Scheduled
Scheduled

As remedial action following Major Incident 47850496 and as recommended by Cisco, this change is to upgrade the ROMMON and Firmware on the ASR 920 devices located at our Gatwick Data Centre.

The ROMMON and firmware upgrade process requires each device to be rebooted and fully validated before being returned to service. As a result, each upgrade activity may take between 1 and 2 hours to complete.

There is no anticipated impact from these upgrades because the Wessex IT network is interconnected to the Data Centre via multiple redundant paths. We will however have reduced resilience during this period.

The change will only take place between 9:00 am to 9:00 pm on the 8th and 9th August.

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Affected components
  • Cloud Services
    • Core Network
    • DNS
    • Email Firewall
    • Shared Hosting
    • Cloud Servers
    • Dedicated Servers