Shared Hosting - Planned Upgrades

The scheduled upgrade of SH1 is now complete.

Various testing has been performed this evening to ensure platform stability and performance following the upgrade.

Should you happen to run into any issues with your service following this upgrade, please get in contact with us via usual support methods (https://www.wessexit.com/contact/)

Thank you, Wessex IT

The final stage of the upgrade is currently running.

Health checks will be performed shortly and then normal service resumed once all is confirmed healthy.

Thank you, Wessex IT

The scheduled upgrade of SH1 will be beginning shortly. Sites will be unavailable during the upgrade.

Further updates to follow as the upgrade progresses.

Thank you, Wessex IT

Reopening / scheduled SH1

The scheduled upgrade of SH2 is now complete.

Various testing has been performed this evening to ensure platform stability and performance following the upgrade.

Should you happen to run into any issues with your service following this upgrade, please get in contact with us via usual support methods (https://www.wessexit.com/contact/)

As a reminder - the equivalent upgrade is still scheduled to occur on SH1 on 26/03/2026 at 20:00.

Thank you, Wessex IT

The scheduled upgrade of SH2 will be beginning in a few minutes. Please note there will be downtime of sites during the upgrade as per the initial notification.

Further updates will be provided as the upgrade progresses.

Thank you, Wessex IT

Due to some unexpected errors during the upgrade process, the server has been reverted to a known good configuration.

We have rescheduled the upgrade and in the meantime will be working to resolve the errors discovered during the upgrade process.

New upgrade dates:

• SH2 - 19/03/2026 20:00
• SH1 - 26/03/2026 20:00

All services are back online, please contact us if you have any issues with your website(s).

Thank you, Wessex IT

The planned upgrades are now in progress.

Updates will be provided throughout the process on this status page.

Thank you, Wessex IT

We will be performing an upgrade of the shared hosting platform nodes below on the following dates:

• SH2 - 05/03/2026 20:00
• SH1 - 19/03/2026 20:00

Which server is my domain on?

There will be a period of downtime on each node throughout its upgrade. Services affected are as follows:

What IS affected:

• Websites hosted on each node
• Email accounts hosted on each node
• Access to manage DNS records and other control panel functions

What is NOT affected:

• DNS resolution for hosted domains - although the configuration of DNS is managed on this platform, live queries are handled by other servers
• Websites or emails hosted outside of each node (Microsoft 365, Azure etc..)

Updates will be provided throughout the upgrade process, with final confirmation once the upgrade is complete. If you have any questions related to this upgrade, please get in touch with our team via usual support contact methods (https://www.wessexit.com/contact/).

Thank you, Wessex IT