Inbound telephone calls are failing to connect to Wessex IT

We've now resolved the incident. Thanks for your patience.

BT has now fixed the core issue and the Wessex IT main number 01403292930 is now operational, we expect everything to be fully resolved within a couple of hours.

Next update at 16:00 26/01/24

BT have advised they are still working on the issue, but are making progress.

Further update to follow at 12:00 26/01/24

BT are still investigating the issue.

Next update at 11:00 26/01/24

This fault has now been escalated to BT to investigate.

The next update will be at 09:45

Inbound calls to Wessex IT are failing to connect, this is including our main Telephone number 01403292930. We are working with vendors to resolve the fault.

you can still call Wessex IT using the following temporary number: 01403470814

We apologize for any inconvenience this has caused and we will update further following our investigations into the issue.