Resolved
Resolved

Many thanks for your patience whilst the engineering team investigated and resolved the issue with the Email link security. This issue has now been fully resolved.

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Ean Underdown
Recovering

A temporary fix has been put in place which is allowing the link security to work normally. This may take some time to propagate so please bear with us as this process occurs. If the link does not work straight away - please wait a short while before trying again.

We will have a further update by 1900 this evening.

Again we sincerely apologise for any inconvenience caused.

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Ean Underdown
Investigating

We are currently aware of an issue with email link security. This is being looked in to by the relevant engineering team.

If you need a link decoded or have any further questions, please contact the Service Desk who will be able to assist further.

We will update this further at 1600 20/08/2025 and sincerely apologise for any inconvenience caused.

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Ean Underdown
Began at:

Affected components
  • Cloud Services
    • Email Firewall