Data Centre Outage

This issue has been resolved and we've seen services return to normal.

Initial reports from the datacentre network team suggest that an automatic transfer switch (ATS) within a network cabinet failed, causing a breaker to trip and resulting in the short outage. The failed device has since been replaced by the datacentre team.

We're continuing to monitor closely to make sure everything stays stable. Thank you for your patience while the datacentre team worked through this issue.

we're seeing service restored, but we still consider it at risk until we receive confirmation of resolution from the DC.

We will update you as soon as we have an update.

We can confirm an unexpected outage at the Data Centre has occurred. We're currently investigating to confirm the scope of affected products and services. Further updates will follow as soon as we have details.

We have experienced an unexpected outage at our Data Centre. We're currently investigating to confirm the scope of affected products and services. Further updates will follow as soon as we have details.